In accordance with our city's orders, directives and bylaws, our facility is operating with a reduced task force. This means, we are taking a little longer than usual to fulfill your orders. Our apologies for this! Please know our reduced production and fulfillment staff is working overtime to get all orders shipped.
Delays may also be experienced during shipping. All of our providers have announced slight delays due to the dramatic increase in parcels. We kindly ask you for your patience. Your order will make it to you, it just may take a little longer than usual.
If you've selected a shipping service with tracking, please be advised it takes 1-2 business days for the tracking information to go live.
Uniqfind ships to most countries, excluding Nicaragua, Cuba, Iran, North Korea, Kosovo, Syria, Sudan and Somalia. We apologize for any inconvenience this may cause.
Orders are usually processed within 1-2 business days, starting from the following day after the order was placed. If for some reason processing times are longer than usual, we will notify you. Please note, we ship Monday through Friday 9-5 EST. This excludes weekends and major holidays.
For the standard shipping option, we use an expedited service that takes approximately 4-10 business days to arrive from the ship date. Express service times will vary.
For the standard shipping option, we use a fully-tracked ground shipping service that takes approximately 4-10 business days to arrive from the ship date. Please allow for at least one day for the tracking to be updated with the first scan after the order ships. Express service times will vary.
For the standard shipping option, we use a non-tracked air shipping service that takes an estimated 14-25 business days to arrive from the ship date. International shipping does vary in time depending on exact location. Please note, this does not include any delays experienced at customs. Express shipping times will vary.
If you chose a tracked international shipping option, please be aware that your package may be handed off to numerous agents or forwarders along the way or for final delivery. Please make sure to look out for links to partner agents in the main tracking page to get the most up-to-date tracking information for your shipment.
Uniqfind is not responsible for customs, taxes, duties and tariffs. These charges are set by your country – we are not able to influence or control the rate at which you are charged. We suggest you contact your country’s customs office if you are concerned about the charges that may occur. Again, Uniqfind does not set these rates, nor do we have control over them.
Upon placing an order, Uniqfind will send two confirmation emails: the order confirmation email and the shipping confirmation email. Please be sure to check each email to ensure all information has been entered correctly at checkout.
If you notice any mistakes, please email firstname.lastname@example.org right away so we can attempt to correct this for you. We can only correct errors prior to shipment. If the error is not caught prior to shipment, Uniqfind reserves the right to charge a re-shipment fee.
Still have questions? Email email@example.com for further information.